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PRIME HIT PRODUCTS LTD SHIPPING POLICY

 

Welcome to our Shipping Policy page! At Prime Hit Products, we understand the importance of your items arriving promptly and efficiently. Below, you will find detailed information on our processing times, shipping schedules, free and chargeable shipping territories, taxes, and accepted payment methods.

 

Standard Item Processing Times

 

  • Standard Items: Orders are processed within 4 days and prepared for dispatch.
  • Priority Processing: For expedited delivery, we offer priority processing. This service guarantees that your product is dispatched within 48 hours or 2 business days.

 

Custom Item Processing Times

 

Custom orders require additional attention due to their bespoke nature. The processing times vary depending on the complexity of the customisation.

  • For specific processing and production times, please refer to the individual product pages.

 

Shipping Times

 

We are pleased to offer complimentary worldwide standard shipping to the countries listed below. The estimated delivery times are based on our most recent shipments:

  • UK: 4-10 business days
  • Europe: 1-2 weeks
  • USA: 1-2 weeks
  • Middle East: 3 weeks
  • Central Asia: 3 weeks
  • Australia & NZ: 2-4 weeks
  • South America: 2-5 weeks

 

Please note: These are estimated delivery times and should not be considered as guaranteed. While we endeavour to ensure timely delivery, refunds are not available for late deliveries. Express shipping options are currently unavailable due to the associated costs.

 

List of Countries Offering Free Shipping

 

  • Australia, Canada, Denmark, European Union, Finland, France, Germany, Hungary, Iceland, Ireland, Israel, Netherlands, New Zealand, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom, United States
  • For other destinations, a shipping fee of £9.99 applies.

 

Shipping Taxes

 

All applicable taxes are included with our premium shipping method; you will not incur additional charges upon receipt of your goods.

 

Accepted Payment Methods

 

Your security and transaction convenience are our priority:

  • Security: Verified through Verisign and the Norton security gateway.
  • Payment Platforms: In partnership with Shopify Payment and Stripe, we accept Visa, Mastercard, and Amex.
  • Express Checkout Options: PayPal, ClearPay, Google Pay, and Apple Pay are available for expedited transactions.

 

For any enquiries or assistance, our customer support team is at your disposal. Please contact us at contact@primehit.store with any questions or feedback. Ensuring your satisfaction and providing exceptional customer support are our foremost priorities.

  • Free shipping

    Our shipping is free worldwide.

  • Guaranteed Purchase

    Store registered and with SSL certificate.

  • Secure Payment

    Strongly secure environment for payments.

  • Fast Support

    Service from Monday to Friday 9 am to 5 pm.